Employee Training & Development
Employee Courses
Our employee training programmes are designed to equip employees with the vital skills and competencies they need to be more effective in their roles.
Many of these areas are life-skills so apart from assisting them in feeling more confident, competent and fulfilled in the work lives, these skills are useful in day-to-day lives, relationships and interactions !
Some of the many employee courses we offer:
This is an example of some the courses we can offer.
Depending on your budget and needs we can provide both off-the-shelf and tailor-made workshops in other skills & competencies.
- Preparing for an appraisal
- Assertiveness
- Communication Skills
- Conflict Handling
- Creative Thinking
- Customer Service
- Grievance Procedure
- Equality & Diversity
- Emotional Intelligence
- MBTI (Myers-Briggs Type Indicator) Teambuilding
- Negotiation Skills
- Planning your work
- Presentation skills
- Retail Management
- Stakeholder Management (Communication & ownership)
- Stress Management
- Surviving a robbery (for Front-Line Staff or Retail)
- Telephone Skills
- Time Management